Privacy Policy

Barcelona, September 1, 2023

DecoHub SL (“DecoHub”, “we”, “us”, or “our”) values and respects the privacy and confidentiality of the personal data of our users (“User”, “You”, or “Your”). This Privacy Policy aims to inform you about DecoHub’s practices regarding the collection, use, disclosure, and protection of any information you provide through our website [www.decohub.io] (the “Site”), including any subdomain, related application, communication medium, or digital platform linked or connected to it.

As an active participant in the online interior design and decoration event organized by DecoHub, or as a visitor to our Site, it is important that you read and understand this Privacy Policy carefully. By providing your personal data and using our Site, you agree and consent to the processing of your personal data in accordance with this Privacy Policy. If, for any reason, you do not agree with the terms of this Privacy Policy, we ask that you do not provide your personal data and refrain from accessing or using our Site.

This Privacy Policy complies with the European Union’s General Data Protection Regulation (GDPR) and other applicable regulations, and is an essential part of our commitment to process your personal data with transparency, trust, and security.

Collection of Your Personal Data

At DecoHub, we strive to offer a personalized and high-quality experience to all our Users. To achieve this, it is essential that we collect certain personal data about you when you register on our Site or use our services.

This personal data includes information you voluntarily provide to us when completing registration forms or during purchase transactions on our Site, among others. The personal information we collect may include, but is not limited to, your full name, email address, phone number, billing address, credit card details, company information (if applicable), information about your preferences and consumption habits, as well as any other contact information you consider relevant for the provision of our services.

We may also collect demographic data, such as your geographical location, to improve the relevance and personalization of our services. Additionally, we may collect additional information related to your participation in our online event, including comments, opinions, photos, or videos that you choose to share with us.

Please note that it is your responsibility to ensure that all information provided to DecoHub is accurate, complete, and up-to-date. If you provide any information on behalf of another person, ensure that you have the proper authorization to do so and that the information provided is accurate and complete.

We remind you that we do not request or collect sensitive personal data, such as information related to your racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data, health data, or data related to sexual life or sexual orientation. We urge you not to provide such information on any of our platforms.

Use of Your Personal Data

We use the personal information we collect for various business and organizational purposes, all aimed at enhancing your experience at our online event and on the Site, in accordance with applicable data protection regulations.

  1. Account Creation and Management: We use your data to facilitate the creation and maintenance of your account on the Site. This includes verifying your identity, ensuring the security of your account, managing your profile, and providing customer support if necessary.
  2. Event Communication: We use your email address and other contact details to send notifications related to the event, including registration confirmations, schedule updates, reminders, announcements of new exhibitors or presentations, and any other relevant information that may enhance your participation and experience at the event.
  3. Management of Your Interactions with Us: We use your data to respond to your queries, requests, or complaints, provide assistance in case of technical issues, and manage any transactions you may conduct on the Site, such as purchasing products or services.
  4. Improvement of the Event and the Site: We use your data to better understand how our Site is used and which aspects of the event are most interesting to our Users. This information allows us to make continuous improvements to our platforms and services, personalize your experience, and ensure that our activities are relevant and engaging for you.
  5. Legal Compliance and Risk Management: We may also use your personal data when necessary to comply with a legal obligation to which we are subject, to prevent or detect fraud, to manage risks, to resolve disputes, and to enforce our Terms and Conditions.
  6. Marketing and Promotional Communications: With your consent, we may use your data to send marketing and promotional communications about products or services we believe may be of interest to you or to conduct surveys to collect your opinions and feedback on our services.

Please note that you will always have the opportunity to opt out of receiving direct marketing and market research communications at any time by following the opt-out instructions in the communications we send you or by contacting us directly.

Disclosure of Your Personal Data

We value your privacy and are committed to protecting it. Therefore, we ensure that we do not sell, rent, or trade your personal information to third parties for their marketing purposes without your explicit prior consent. However, there are certain circumstances under which we may share your personal information:

  1. Service Improvement: We may combine the personal information you provide with information we obtain from our service partners, other companies, and third parties to improve the effectiveness of our Site, our services, content, and advertising. This may include adapting the features of the Site to your preferences, personalizing the ads and content you see, and conducting research and auditing analyses.
  2. Service Providers and Partners: From time to time, we may share your information with trusted service providers who help us operate our Site and organize our online event. These may include hosting providers, payment processors, data analytics services, email, marketing and advertising services, legal services, and customer support. All of our service providers are required to maintain the confidentiality of your information and are not authorized to use your data for any purpose other than providing the services they perform on our behalf.
  3. Legal Compliance and Protection of Rights: We may also disclose your personal information if we believe such disclosure is necessary to comply with the law, protect the rights, property, or safety of DecoHub, our users, or third parties, as permitted or required by law.
  4. Business Transactions: In the event that DecoHub is involved in a merger, acquisition, restructuring, asset sale, bankruptcy, or any other corporate transaction, we may share your personal information with our corporate successors or third parties involved in the transaction.

In any case, any disclosure of your personal data will be made in accordance with European data protection laws and always with the aim of ensuring the security of your information. We will inform you of any changes to how we handle your personal information, in compliance with our legal obligations.

Security of Your Personal Data

We understand the importance of protecting the privacy and security of your personal information. For this reason, we have adopted robust and appropriate technical and organizational security measures to protect your personal data from unauthorized access, misuse, disclosure, or unlawful destruction, and any other form of unauthorized or unlawful processing.

However, although we strive to protect your personal information, no system is completely secure, and we cannot guarantee the absolute security of your personal data. We urge you to take steps to protect your personal data while online, such as logging out when you finish using the Site, updating your antivirus software, and keeping your username and password confidential.

Finally, we remind you that you play an important role in protecting your personal information. If you suspect any unusual activity related to your interaction with our Site or Company, we would appreciate it if you let us know immediately.

Your Privacy Rights in the European Union

We are committed to complying with the most stringent data protection regulations, including the European Union’s General Data Protection Regulation (GDPR). As part of this commitment, we want to ensure you are aware of the rights the GDPR grants you regarding your personal data. These rights are:

  1. Right of Access: You have the right to obtain confirmation of whether we are processing personal data about you, as well as to obtain a copy of the personal data we hold about you.
  2. Right of Rectification: If you believe that the personal data we hold about you is inaccurate or incomplete, you have the right to request its rectification or completion.
  3. Right to Erasure (“Right to be Forgotten”): Under certain circumstances, you may request the deletion of your personal data. For example, if your data is no longer necessary for the purposes for which it was collected or if you withdraw your consent and there is no other legal basis for processing.
  4. Right to Restriction of Processing: In certain situations, you can request that we limit the processing of your personal data. For example, if you contest the accuracy of your personal data, you may ask us to restrict its use until we can verify its accuracy.
  5. Right to Object: You have the right to object to the processing of your personal data in certain cases. This is especially applicable when the processing is based on our legitimate interest or the performance of a task carried out in the public interest or in the exercise of official authority.
  6. Right to Data Portability: If the processing of data is based on your consent or the performance of a contract, and is carried out by automated means, you have the right to receive the personal data you have provided to us in a structured, commonly used, and machine-readable format, and to transmit it to another data controller without hindrance.
  7. Right to Lodge a Complaint: If you believe we have not processed your personal data in accordance with the provisions of the GDPR, you have the right to file a complaint with the relevant supervisory authority.

To exercise any of these rights, or if you have any questions or concerns about how we handle